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Privacy Policy

1. General Information

  • This privacy policy (“Policy”) seeks to explain the way we carry out our commitment to your Personal Data and in particular, how we collect, use, disclose and process Personal Data. 
  • This Policy will apply to all the Services, excluding certain Services that may have separate or different privacy policies and which do not incorporate this Policy. 

 

2. Definitions 

  • In this Policy, unless the context otherwise requires, the following definitions shall apply: 
  • “Data Protection Legislation” means the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore and the applicable data protection laws in the relevant jurisdictions.  
  • “our”, “us” or “we” means LEE KIM AUDIT PAC (UEN: 202222966W), a company incorporated in Singapore.
  • “Personal Data” means any data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access.
  • “Services” means products, services, websites and apps owned and/or offered by us.

 

3. Important information

  • Our website is not intended for children and we do not knowingly collect data relating to children. 

  • This Privacy Policy supplements the other policies (including our terms of use (Terms)) and is not intended to override them. 

  • Lee Kim Audit is the controller and responsible for your personal data (we, us or our). 

  • Your duty to inform us of changes – it is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data. 

  • Third-party links – our website may include links to third-party websites, plug-ins and applications. By clicking on these links or enabling connections you may be allowing third parties to collect or share your personal data. We have no control of these third-party websites, plug in or applications and are not responsible for their privacy policies, therefore you should also read their privacy policies to understand what personal data they collect about you and how they use it. 

 

4. The data we collect about you

  • We also collect, use and share aggregated data. However, if we combine aggregated data with your personal data so that it can directly or indirectly identify you, we treat this as your personal data. 

  • We do not collect any special categories of personal data. 

  • Failure to provide personal data – If we are required by law, or under the terms of a contract we have with you, to collect your personal data and you fail to provide it, we may not be able to enter into perform the contract with you and, we may have to cancel a product or service. We will notify you of this at the relevant time. 

 

5. How personal data is collected

  • We collect personal data in the following ways: 

Direct interactions

you may provide personal data when you complete online forms, request products/services, subscribe to our services, create a user account, join our mailing lists or otherwise or correspond with us (by post, phone or email).

Automated technology

we automatically collect personal data (technical and usage) when you browse or interact with our website, by using cookies, and other similar technologies. We may also receive technical data about you if you visit other websites which use our cookies. Please see our cookie policy for further details.

Publicly available sources

we may collect personal data from publicly sources such as ACRA and credit reference agencies.

Third parties

We may receive personal data from:

(a) Analytics providers based outside the Singapore (such as Google);
(b) Advertising networks inside the Singapore;
(c) Search information providers inside the Singapore;
(d) Our suppliers such as payment providers, delivery services, website support and maintenance providers.

 

 

6. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data: 

  • To perform the contract we are to enter into or have entered into with you; 

  • To comply with a legal obligation; and 

  • Where it is necessary to carry out our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. 

Sets out the lawful basis we will rely on to process your personal data.

  • We do generally only rely on consent as a legal basis for processing your personal data to send email and SMS marketing communications and you have the right to withdraw your consent at any time by contacting us. Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your information. 

  • Marketing – We may analyse your personal data to form a view on what products and or services we think may be of interest to you. You will only receive marketing communications from us, if you have requested information from us or purchased services from us, if you consent to marketing at the time we collect your personal data and you have not subsequently opted out or withdrawn your consent or if we have another basis to send you the marketing communications. 

  • We will get your express opt in before sharing any of your personal information with third parties for marketing purposes. We do not sell lists, accept advertising, or generate any third-party revenue from the information that is generated on this website. 

  • How to opt out – You can opt out of email marketing by clicking the unsubscribe button within the particular marketing email. You can also withdraw your consent to marketing at any time by contacting our team.

  • Even if you opt out of receiving marketing, we may still use your personal data for other purposes provided we have a lawful basis to do so. 

  • Change of purpose – We will only use your personal data for the purpose that we originally collected it for, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. 

  • If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to use your personal data in this manner. 

  • We may process your personal data (without your knowledge or consent) where this is required or permitted by law. 

 

7. Disclosure of your personal data

  • We may have to share your personal data with third parties further details of which are set out in Part 4 of Schedule 1. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes. They can only process your personal data for specified purposes and in accordance with our instructions. 

 

8. Data Security

  • The security of your personal information is important to us. Please bear in mind, however, that no security system is guaranteed to be 100% secure. Whilst we strive to protect your personal information, Lee Kim Audit cannot guarantee or warrant the security of our servers, nor can we guarantee that information you supply through this Website will not be intercepted whilst being transmitted over the Internet. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. 

  • We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and they can only process your personal data on our instructions and will be subject to a duty of confidentiality. 

  • We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

 

9. Data retention

  • We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

  • Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us. However, we are legally required to keep basic information about our customers (including contact, identity, financial and transaction data) for five years after they cease being customers, for tax purposes. 

  • We may also anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes. We can use anonymised information indefinitely without further notice to you. 

 

10. Your legal rights

  • You will not have to pay a fee to exercise any of your rights. However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable fee for this information or refuse to comply with your request. 

  • We may request specific information from you to help us confirm your identity when you contact us. This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it. 

  • We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

 

11. Changes to this Privacy Policy

  • Lee Kim Audit reserves the right to change this Privacy Policy when required by law or at any time we deem necessary. We will post a notification of any alternations on the Website but we encourage you to periodically refer to this policy to remain up to date – upon your first visit to the Website following any changes, you are deemed to have accepted the terms of the Policy. 

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